Introduction

This Privacy Policy explains how Resume Pineapple ("we," "our," or "us") collects, uses, and protects the information provided by users when they upload resumes and job descriptions to our website. By using our service, you agree to the terms of this Privacy Policy.

1. Information We Collect

User-Provided Data: When you use our service, you upload your resume and job descriptions. These documents may contain personal and professional details (e.g., your name, contact information, job history, etc.).

Authentication Data: We also collect your client and IP address for authentication and logging purposes (e.g., logout audits). This data is used solely for security purposes and is not shared or sold to any third party.

2. How Data Is Collected

All resume and job description data is directly provided by you via file uploads or form submissions. The only other data we collect is related to user authentication. We do not use tracking cookies for marketing or advertising purposes—cookies are solely used to facilitate authentication.

3. Purpose of Data Processing

The data you provide is used to parse and analyze your resume and job descriptions with our AI. Our system extracts keywords, tonality, and other relevant information to match resumes with job descriptions. Additionally, the data may be used to tweak and improve our AI models, enhancing efficiency and service quality.

4. Legal Basis for Data Processing

We process your data in compliance with applicable U.S. laws and, where relevant, with California state law. Our processing is based on your consent and the contractual necessity of providing our service.

5. AI Processing of Data

Our AI does not make autonomous decisions regarding candidate selection. It simply extracts language-based elements—such as keywords and tonality—from your resume and the provided job description to facilitate matching.

6. Data Security and Storage

We use Amazon Web Services (AWS) with a full suite of encryption and robust access controls to protect your data during storage and transmission. Your data is stored securely and is only accessible to authorized personnel.

7. Data Sharing

We do not share or sell your personal data to any third parties. The data is used solely for the intended purposes of our service and for internal improvements of our AI models.

8. Data Retention and Deletion

Your data is retained as long as your user profile remains active. If you request deletion of your profile, all data you have provided will be removed from our records. Note that while we remove your submitted data, certain aspects of our AI processing may remain in aggregate datasets used for model improvement.

9. User Rights

You may contact us to review or correct any inaccurate or incomplete information. You may also request deletion or opt out of certain processing activities. Please reach out to us at the email provided below. We strive to address your concerns promptly, regardless of your location.

10. International Data Transfers

We do not intentionally transfer personal data outside the United States. Any transfers that do occur will be managed in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy as needed. Material changes will be communicated by sending an email to the address associated with your account and/or by posting a notice on our website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: support@resumepinapple.com

13. Cookies

We use cookies strictly necessary for essential functions such as session management, security, and user authentication. These cookies do not track your browsing behavior and help ensure our service functions properly.

14. Third Party Services

To provide and improve our service, we utilize the following third-party services:

These third-party providers have their own privacy policies that govern the use of your data. We share your information with them solely for the purpose of delivering our service.